Frequently Asked Questions


WHAT IS A TIME BANK CREDIT?
A time bank credit is equal to one hour of service.
 
HOW DO I EARN OR SPEND TIME CREDIT HOURS?
To earn an hour, you must do a service for another member of the Time Exchange of Door County. To spend a time dollar, you must have a Time Exchange of Door County member complete an hour of service for you.
 
HOW DO TIME BANK MEMBERS GET TO KNOW EACH OTHER?
We will have pot lucks, meetings, and other gatherings as a great way to meet your membership and get to know one another.
 
HOW DO I ENTER THE HOURS AFTER THE SERVICE?
The person receiving the hours will enter the hours given for the service in the online site for Time Exchange of Door County. It's as though you are paying the other person - with time. The hours will be subtracted from your account and added to the person who supplied the service to you.
 
WHAT'S THE BEST METHOD TO CONTACT OTHER MEMBERS?
There are many ways to contact other members - phone, email, message through the site. We encourage members to find a method that works for both traders. We feel it is very important to respect other's wishes so please contact the other member in the manner that they request.
 
CAN I EXCHANGE PRODUCTS OR GOODS, IN ADDITION TO SERVICES?
Yes, some members exchange muffins, art work, etc. In most cases the hours exchanged should total the hours spent on the product. When this is not applicable, members can work out an agreement that they both agree on.
 
CAN I HOLD A SMALL GROUP?
Yes, this is a great way to use the Time Exchange of Door County. The teacher should receive the number of hours preparing for and offering the class. Each student will give this amount of time. Clearly, with more than one student, there will be extra timebank hours, which should be donated back to the Time Exchange of Door County to assist members in need. A time bank mentor will be available to help you with this transaction.
 
SHOULD I INCLUDE TRAVEL TIME IN THE TIME EXCHANGE?
Yes, we encourage members to pay timebank hours for transportation that you could not provide for yourself. For example, if a person helps you in your home for one hour and travels 15 minutes to get to your home and back, you would give them 1.5 hours. If they live close and decline the time to travel, that's fine, but please offer.
 
HOW ABOUT COSTS LIKE GAS, INGREDIENTS, MATERIALS?
Things that cost real money like gas for rides, ingredients for cooking, etc, should be paid for by the person receiving the service.
 
IS THERE A MINIMUM AGE REQUIREMENT IN THE TIMEBANK?
No - we feel everyone, young and old and in between, has something to offer! Youth can offer services for navigating the computer and internet, yard care, pet sitting, crafting, volunteer opportunities and more. Please offer to meet in a public place with a parent or guardian nearby.
 
I NEED A SERVICE THAT REQUIRES TOOLS - WHO SUPPLIES THE TOOLS?
The person requesting the service is responsible for supplying the necessary materials. However if you need a plumber, for example who has work tools and is willing to use them, this is an agreement between the provider and the person receiving the service.
 
WHAT IF I FEEL UNCOMFORTABLE WITH SOMEONE I AM EXCHANGING WITH?
We want everyone to have a positive experience in the time exchange. If you feel uncomfortable with the person offering the service, you may decline the service. If the person complains that they have committed to the service, pay them the time agreed upon and contact a time bank administrator so that we are aware of the situation. The Time Exchange of Door County is a community of trust and we will err on the side of caution for the safety of our members.
 
CAN I LIVE ANYWHERE IN DOOR COUNTY TO BE INVOLVED IN THE TIME BANK?
Yes!  Please join us at our meetings, pot lucks or other activities. We will try to bring our activities to different areas of the county - if you have suggestions on meeting places, activities, please contact us.  We welcome your input!